Privacy policy

Privacy Policy

Effective Date: October 15, 2026

IronWhisks respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, retain, and share information when you visit our website or purchase sofas and other furniture products.

Information We Collect

Depending on how you interact with our store, we may collect the following information:

  • Contact information: Name, email address, telephone number, billing address, and shipping address.

  • Order information: Purchased products, order history, transaction records, delivery details, and refund information.

  • Account information: Information you provide when creating or managing a customer account.

  • Customer service communications: Messages and information submitted when requesting assistance.

  • Technical information: Browser type, device information, IP address, and website usage data collected through cookies or similar technologies, where applicable.

Payment information may be processed by third-party payment providers. We do not intentionally store complete payment card details on our own systems when those details are handled by payment processors.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders for sofas and furniture.

  • Arrange delivery and communicate shipping updates.

  • Process payments, refunds, cancellations, and eligible returns.

  • Respond to product questions and customer service requests.

  • Maintain, secure, and improve our website and shopping experience.

  • Detect and prevent fraud or unauthorized transactions.

  • Send marketing communications where permitted by law and, when required, with your consent.

  • Meet applicable legal, accounting, and regulatory obligations.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, analyze website traffic, and improve website performance.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

How We Share Information

We may share necessary information with service providers that help us operate the store, including Shopify, payment processors, shipping carriers, fulfillment partners, customer support providers, website service providers, and analytics services.

We may also disclose information where required by law, in response to valid legal requests, or when reasonably necessary to protect our customers, business, or legal rights.

We do not sell personal information for money. Depending on applicable privacy laws, certain advertising-related disclosures may be treated as a sale or sharing of personal information. Where applicable, you may have the right to opt out.

Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with legal requirements.

We use reasonable safeguards to protect personal information. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have rights regarding certain uses or disclosures of your information.

We may need to verify your identity before processing a request. Certain information may be retained where permitted or required by law.

To submit a privacy-related request, please contact us using the details below.

Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect children's personal information in a manner prohibited by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated effective date.

Contact Us

Store: IronWhisks
Website: www.ironwhisks.com
Email: sales@www.ironwhisks.com
Phone: +1 (310) 555-0148
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Address: 10250 Santa Monica Blvd, Suite 200, Los Angeles, CA 90067, United States