Shipping Policy

Effective Date: October 15, 2026

IronWhisks aims to provide a clear and dependable delivery experience for customers purchasing sofas and furniture. This policy explains our order processing procedures, shipping arrangements, estimated delivery times, and delivery support.

Order Processing

Ready-to-ship orders are generally processed within 1–2 business days after payment confirmation. Business days exclude weekends and applicable public holidays.

Processing times may be extended during holidays, promotional periods, inventory checks, payment verification, or other circumstances requiring additional review.

If a product requires special preparation or has a different processing estimate on its product page, that product-specific information will apply.

Shipping Rates

Standard shipping is offered at no additional charge for eligible orders shipped within the United States when indicated by our shipping terms or at checkout.

Any applicable shipping charges, special delivery fees, or other delivery costs will be displayed before you complete your purchase.

Estimated Delivery Time

For eligible standard shipments, delivery is estimated at approximately 2–3 business days after processing.

Delivery estimates are not guarantees. Actual delivery times may vary depending on the destination, carrier availability, weather, transportation conditions, and the dimensions or handling requirements of the furniture.

Large sofas, sectional sofas, and other bulky items may require special transportation or delivery arrangements. Any additional requirements will be communicated where applicable.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Tracking information may take some time to update after the carrier receives the shipment. If you need help locating an order, contact our customer service team with your order number.

Shipping Address Accuracy

Please review your shipping address carefully before submitting an order.

If you discover an error, contact us as soon as possible. We cannot guarantee that an address change can be made after an order has entered processing or has been shipped.

Additional costs resulting from incorrect or incomplete address information may apply where permitted by law and disclosed in advance.

Furniture Delivery

Please ensure that the delivery location can accommodate the dimensions of the furniture ordered. Consider doorway widths, hallways, staircases, elevators, and available access space before completing your purchase.

Unless expressly stated in the product or shipping information, delivery should not be assumed to include in-home assembly, installation, or removal of existing furniture.

Damaged or Incorrect Deliveries

Please inspect your furniture promptly after delivery.

If a sofa or other item arrives damaged, incomplete, or incorrect, contact us as soon as possible. Include your order number and clear photographs of the product and packaging.

We will review the issue and provide appropriate next steps based on the circumstances and applicable law.

Delivery Delays

Severe weather, carrier disruptions, transportation interruptions, incorrect address information, or other circumstances beyond our reasonable control may cause delays.

If a significant delivery issue occurs, we will make reasonable efforts to assist you and share the available shipping information.

Contact Us

Store: IronWhisks
Website: www.ironwhisks.com
Email: sales@www.ironwhisks.com
Phone: +1 (310) 555-0148
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Address: 10250 Santa Monica Blvd, Suite 200, Los Angeles, CA 90067, United States